
Dear DUI,
Just to let you know my suit arrived yesterday and I no problems/fees at all with customs.
I have to tell you I am so impressed with the work performed both under warranty and not. It looks like a new suit! Even new knee pads, what a nice surprise. I will give it a go on a nice deep wreck this weekend.
I have been thoroughly impressed by how well I have been looked after by everyone at DUI. It was well worth the suit having a short holiday in the States. I appreciate your customer service especially to me as an instructor.
It is good to know in this electronic age you can still get good old-fashioned service! :-). I will endeavor to let my students and customers know how great the DUI drysuits are and how valuable that 7 year warranty is.
Thanks again. I have included a picture of me at the entrance of Tank Cave, our premier cave diving site in Mount Gambier, South Australia. The photo is by Warrick McDonald.
Terri Allen
Melbourne, Australia